RETURNS & EXCHANGES
Refund Policy
Thank you for shopping at majeursfurniture. We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we're here to help.
Refunds
You have 3-4 days to request a refund from the date of purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returns
To initiate a return, please contact our customer support team at info@majeurschesterfield.com. Please provide your order number and a detailed reason for the return. Our team will guide you through the return process.
Exchanges
We currently do not offer direct exchanges. If you need a different size, color, or product, please follow the return process and place a new order for the desired item.
Shipping
The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service to ensure that we receive your returned item.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment within [number of days]. Please note that the processing time may vary depending on your payment provider.