Standard minimum lead times 3-6 weeks
- Our Minimum Lead Time For Our Catalogue Furniture Is 3-6 Weeks(Less Than 4 Pieces)
- In The Event That Items Are Completed Sooner, You Will Be Notified Via Email Or A Call From Your Sales Representative.
- In Circumstances Where Your Order Is Delayed Due To Unforeseen Circumstances You Will Be Notified Via Email Or Call
Bulk orders (more than 5 items) lead times are 6-8 for all items
- Bulk Items Can Be Delivered In Parts If Requested By The Customer.
- In The Event That ALL Items Are Completed Sooner, You Will Be Notified Via Email Or A Call From Your Sales Representative.
- In Circumstances Where Your Order Is Delayed Due To Unforeseen Circumstances You Will Be Notified In Good Time Via Email.
Custom / Commissioned lead times 6-8 weeks
- Although We May Consider Customer Personal Lead Times, We Cannot Promise Or Guarantee We Will Work To Them. Please Ensure You Have A Reasonable Amount Of Time Set Aside For Commissioned Projects.
- The Lead Times Above Are Approximate And Based On Current Capacity And/Or Material Availability
- Lead Time Noted, As “Lead Time To Ship” Does Not Guarantee A Ship Date Or Delivery Date.
- Quick Delivery Lead Times Are Only Applicable If The Company States So On Your Signed “Job Sheet”.
- Please Work With Your Sale Representative To Confirm Key Details On Your Specific Project.
- Approximate Lead Times Will Be Provided At Your Initial Meeting. This Will Be Confirmed Again Just Before Entry Of The Order Into Production As The Time Frame Between These Can Be Significant.
For items we carry in stock you should receive your order within 7- 14 working days, depending on your location.
Once orders have been received and checked at our warehouse we will arrange final delivery with our delivery partner at your convenience taking into account any regional schedules.
In the unlikely event that your order hasn’t arrived within the period of time as stated at the point of order please contact Info@majeurscheserfield.com quoting your name and order number and we will investigate immediately.
Please check the dimensions at the delivery address for access (including doors, corridors and stairs), as well as the area of intended use, before you order to ensure that the product is the right size for your needs, and to enable us to deliver your order successfully. In some instances our delivery company can provide an access check at an additional charge if required. Goods that fail to fit into your property at point of delivery are your responsibility, as we have no control over this.
Furniture deliveries are to the front door only unless by arrangement.
Web Standard Mainland Charges
One piece – 50
2 pieces – 60
4 piece suite – 75
5 upwards – contact us for a quote
Delivery is Monday to Saturday and is a tracked service. In special circumstances we may deliver on a Sunday.
Outsize Furniture And Lighting Deliveries Under £1500
Two man installation
To the front door
We use specialist furniture delivery companies who are experts in handling furniture to make sure your delivery goes as smoothly as possible.
Overseas Delivery Charges Overseas Are Calculated At Checkout By Our Delivery Partner
To get an exact delivery quote please contact Info@Majeurschesterfield.Com
Return Of Goods Policy / Refunds. Under the Consumer Contracts Regulations, if you buy online or by phone, you may return or exchange goods within 14 working days of delivery, except for the products described below referred to as made-to-order.
Returns are at customers’ own expenses. We advise you use an insured, signed for service.
All accurately returned products will be credited to the original purchaser’s credit or debit card, excluding delivery costs, within 14 working days.
The product you return must be in new, unused, condition with all the original packaging and product tags still attached. New and unused means, that there are no marks on the item or packaging. We are unable to accept any item with any indication that it was used.
Damaged / Faulty Items. We make every effort to deliver your items to you in perfect condition. We recommend that you check your delivery as soon as it is received. If there is a problem with your order please contact Info@majeurschesterfield.com as soon as possible so that we can resolve it for you promptly.
We Cannot Refund Or Exchange Made-To-Order Products. Due to the bespoke nature of the products we supply and the diverse choice of finishes, materials and options available goods are often made-to-order by the manufacturers we work with and imported from overseas. Therefore it is not possible to return these items. We will contact you via email to confirm your order details are completely correct before we place the order with the supplier. The item will be noted as made-to-order if it is non-returnable on the sales order. You have 7 days to amend your order from receipt of this email. Please only order if you are sure that the item and finish is right for your needs as you may not be able to change the order after the item has been entered into production. Following delivery, made-to-order goods are non-returnable unless we have not supplied the correct item or specification as per the order confirmation.
Made-To-Order Are Furniture And Lighting Items Whereby You Select A Fabric, Colour, Material Finish Or Size At Point Of Order.
Vintage And Ex-Display Sale Goods. Are sold as seen and non-returnable. Therefore we recommend goods are viewed prior to purchase.
Products Sold Outside The UK
Prior to dispatch we double-check all of our products to be sent overseas to ensure that they are in perfect condition when they leave the warehouse but we are aware that occasionally things can go wrong in transit. We will always stand by our products and if they are damaged in transit or faulty we will repair/replace them; however, you must cover the cost of returning the faulty product to us. This may seem harsh, but we currently only have one office. We simply cannot offer the same level of after sales service to all our clients around the world. so please consider this before ordering.
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